Before you visit

Your questions.
Answered.

Find booking information, game details and practical advice for your visit.

69 Pelham Street · Carlton, Melbourne

Virtual reality experiences at VR World Melbourne

Booking & your visit

What are your opening hours?

Friday: 3pm–10pm. Saturday: 11am–10pm. Sunday: 1pm–6pm. Closed Monday–Thursday. Please check our Google listing for public holiday hours and special closures.

Walk-ins are welcome, subject to availability. Booking ahead is recommended to secure your preferred session.

What are your Session Times?

Friday: 3pm–10pm
Saturday: 11am–10pm
Sunday: 1pm–6pm
Monday–Thursday: Closed.

How much does a VR Escape Room Experience cost?

It usually cost 50.0 per person.

Can I make a reservation by phone?

Yes. Call (03) 9662 9662 during opening hours to make a reservation. You can also book online for instant confirmation. Walk-ins are welcome, subject to availability; booking ahead is recommended.

How long is each adventure?

Please allow approximately 1 hour 15 minutes for the overall experience. Arrive 10–15 minutes before your booking for check-in and briefing. If your session starts at opening time, arrive at opening time; you do not need to wait outside beforehand.

You have 60 minutes to complete your virtual reality escape room adventure. If your team is a whizz at solving puzzles and challenges thrown at you and navigating the virtual reality world, you may complete your adventure in a shorter space of time and even make it on our leaderboard, Record Wall Of Fame.

Please allow 1 hour 15 minutes for the overall experience including briefing before the adventure, group photos. Complimentary refreshments are not provided.

How early should our group arrive?

Please arrive 10 minutes before your booking, or 15 minutes early if this is your first VR visit, for check-in and briefing. If you have booked the first session of the day, please arrive at opening time. Our team will check you in and provide your briefing once the venue opens.

What is your cancellation, rescheduling and refund policy?

Cancellations received at least 24 hours before your scheduled session start time qualify for a refund. To reschedule, please contact us at least 24 hours before your session; changes are subject to availability. Cancellations or rescheduling requests received with less than 24 hours’ notice, and no-shows, are not eligible for a refund. Corporate and private events follow the cancellation terms agreed when booking.

What are your terms and conditions?

Cancellation Policy
Cancellations received at least 24 hours before your scheduled session start time qualify for a refund. Rescheduling requests must also be received at least 24 hours before the session and are subject to availability. No refund is available for cancellations with less than 24 hours’ notice or no-shows. Corporate and private events follow the terms agreed when booking.

Terms and Conditions
1. EXCLUSIVITY
The game is designed for a team of 2,3 or 4 people per room.  You’ll have exclusive use of the room and the selected game room.

2. BOOKINGS, REFUNDS AND CANCELLATIONS

  • For standard bookings, cancellations received at least 24 hours before the scheduled session start time qualify for a refund. Rescheduling requests must be received at least 24 hours before the session and are subject to availability. No refund is available for cancellations with less than 24 hours’ notice or no-shows. Corporate and private events follow the terms agreed when booking.
  • If less people attend the Game than are booked, the price difference will not be reimbursed.
  •  If more people are attending please call ur or email to check availability and add the additional person.
  • Only person(s) who are at least 18 years of age are permitted to book a Game.
  • It is your responsibility to check that any Games issued to you are accurate and your details are correct on the Online Booking Form. By submitting an Online Booking Form you warrant to VRworld  that all details supplied by you are true and accurate.
  • You receive the confirmation of your booking via email only. VRworld will not send further confirmation via post or text message.
  • If you are running late, please call us. Late arrival may shorten your session or mean you cannot play if the remaining time is insufficient. A later session is subject to availability and is not guaranteed.

3. SAFETY & ENJOYMENT

  • While you are on our premises, you must follow our rules and regulations, adopt proper standards of behaviour, and cooperate with our employees at all times.
  • We reserve the right to refuse entry to any person under the influence of alcohol or who is deemed unfit, abusive or unsuitable in any way at the sole discretion of the staff of VRWorld.

4. PRIVACY

  • VRWorld collects and stores your personal details without disclosing it to any 3rd party and is dedicated to ensuring that the privacy of your personal information is protected.
What forms of payment do you accept?

We accept credit and debit cards.

Games & group experiences

What can I expect when I play VR Escape Rooms?

BRIEFING: Firstly, you’ll be briefed on how to move around and use your special powers in the virtual reality world.

BE AMAZED IN THE VIRTUAL REALITY WORLD: Once inside the room, you’ll put on your virtual reality headsets where you’ll be transported into another world based on the adventure you have chosen. You’ll have a 360 degree view of the virtual reality world but still see and interact with your team in their virtual reality avatars.

TEAMWORK, THINKING AND FUN TO COMPLETE YOUR ADVENTURE: As a team, you’ll need to work cooperatively together to complete your adventure. Be delighted by your new world, puzzled by what to do during your adventure and exhilarated as you solve puzzles together to complete your adventure before time runs out. Communicate with your team mates and friendly Adventure Masters through your headsets and seek guidance if required from your Adventure Master.

What are Virtual Reality Escape Rooms and how is it different from ordinary Physical Escape Rooms?

Virtual reality escape rooms are places in which guests can escape the physical world to be transported to other realities to complete challenges in alternate dimensions or scary versions of ours.

They employ the latest technologies in tracking, computing, and visual display to trick your brain into believing that the fantasy is real. VR enables the creation of unique interactive puzzles and other tricks that you just can’t do in a physical escape room.

How do VRworld rooms compare to other VR experiences?

VRworld deliver several advantages over ordinary VR Centers. We have 10 stations reserved for VR Arcade, VR Zombie Survival and VR Escape Rooms, plus 8 stations reserved for VR Laser Tag. Availability depends on the experience booked. Although most escape games allow a maximum of 4 people to play at one time, but our size will allow multiple teams of 4 to play at same time. This allows several teams to compete in real time and see who can escape first and make their mark on our digital leaderboard.

What are the rules of the game?

Once inside the VRWorld rooms, you’ll put on your virtual reality headsets where you’ll be transported into another world based on the adventure you have chosen.

You’ll have a 360-degree view of the virtual reality world but still see and interact with your team as their virtual reality avatars. Your team will need to work together to complete your adventure. Collaboration is essential: you cannot succeed without your teammates. Being able to listen and communicate effectively is absolutely key to success.

Be delighted by your new world, puzzled by what to do during your adventure and exhilarated as you crack through obstacles and solve puzzles together and complete your adventure before time runs out.

How many players per escape game adventure?

Some games are designed for 2 and 4 players, some are designed for 2, 3 and 4 players. You can choose to have exclusive use of a room and you’ll be in your own adventure where you can see, hear and interact with each other. We have plenty of rooms so you can book multiple rooms to compete head-to-head to see which team escape first.

What is the maximum amount of players that can play at any time?

VR World Melbourne has 10 stations dedicated to VR Arcade, VR Zombie Survival and VR Escape Rooms, plus a separate 8 stations dedicated to VR Laser Tag. These are different activity areas: the 8 Laser Tag stations cannot be used to increase capacity for the other experiences, and vice versa. Group sizes and simultaneous player numbers depend on the chosen game and available booking sessions. Please contact us for larger group bookings.

Can I come see the virtual reality room before I play?

You can come and see our premises and our state-of-the-art virtual reality headsets and equipment.

However, you won’t be able to try the adventure beforehand as it will defeat the whole purpose of the adventure. You can always check out our video trailers to get a feel of the adventure.

Is this suitable for birthday parties, hens and bachelor parties?

Our virtual reality adventures are lots of fun, uniquely different and sure to be memorable, particularly for occasions such as birthday, hens and bachelor parties. Although, we generally prefer ages of 12 or above for our escape game vr rooms. The games are too challenging for children under 12 generally.

I am not a gamer, is this experience for me?

Yes, 100%! This is not a video game. It is an intuitive experience made for everyone, from 12 to 82. If you know how to talk, listen, walk and grab objects, you have all the skills needed to make it. The experiences are none violent and focused on cooperation between players. Excellent for families! Perfect for corporate events.

Is the game good for Team Building?

It is made for teams! You cannot escape alone! You must work together, and everyone has a role to play. The key to success is to talk, listen and collaborate. And High Five when you are done!

Age, comfort & accessibility

If I’m short sighted or long sighted, do I have to wear my glasses or contact lenses?
Yes, we advise you to wear your glasses or contact lenses.
The virtual reality headsets will be worn on top of your glasses and the distance between the left and right lenses in your headsets can be adjusted to fit your glasses.
Note however, that if the frames of your glasses are larger than normal, it will not fit inside the headsets. We recommend that you wear contact lenses instead of glasses where possible.
I have a history of motion sickness can I participate?

No worries! Ubisoft Escape Games are designed to avoid motion sickness. A common trigger for motion sickness comes from bad performance or low frame rate, issues Ubisoft have accounted for when designing the game. Less than 1% of our players experience motion sickness.

Is there an age restriction?

We generally prefer ages of 12 and upwards for escape room vr games, although some other general vr games, children as young as 7 will be good to play.

Can I play if I have epilepsy, a history of anxiety or other conditions, or if i am pregnant or am elderly?

You cannot play the adventure if you have epilepsy.

If you have a history of photosensitive seizures, anxiety disorders, post-traumatic stress or heart conditions, you should consult a doctor before playing Virtual Reality Rooms.

Pregnant women or elderly should exercise caution and may be asked to be seated throughout the play

I have the fear of heights, are these experience for me?

Your feet will always touch the floor, you are 100% safe, but your brain might think otherwise ☺ Our experiences can be challenging for people with strong fear of heights! But they are also amazingly rewarding when you go through!

What is VRWORLD Sanitation Procedure

In Compliance with Ministry of Health Guidelines

We have ensured that our procedures for health and sanitation is in compliance with the best practise of a VR amusement center and all requirement from MOH.

Sanitation Practices before Each Reservation:

  • Every headset thoroughly cleaned with Wet Wipes and zapped with UVC germicidal rays (99.9% antibacterial)

  • Controllers thoroughly cleaned with Wet Wipes and zapped with UVC germicial rays (99.9%antibacterial).

  • Lenses wiped down with lens cleaning cloth

Sanitation practices during and at the end of the day:

  • Couches, tables, chairs cleaned with disinfectant wipes/spray

  • All tablet devices wiped down and zapped with in our UVC germicidal cleaning box

  • Headsets, Controllers & keyboards all “zapped” with UVC germicidal

Single-Use Headset Covers

We have extra sanitation masks developed specifically to rest between the user’s face and the VR headset  and which is available upon request.

Am I too old or young to play Virtual Reality.

VR World caters to all ages– with us, age is not a factor. We have had 3 generations play with us at the same time. No matter if you are 7-year-old, or in your 60’s – we have experiences that will be suitable for you. The experiences are intuitive and you will have a member of staff to guarantee you are not left wondering on your own, not sure what to do.

Our experienced staff will be with you to recommend the best experiences and guide you through them, set up multiplayer games and look after your safety.

At VR World , AGE IS NOT A FACTOR – WE WELCOME KIDS, TEENAGERS, ADULTS. Whatever the occasion, we can cover it. We have hosted KIDS PARTIES, BIRTHDAY PARTIES, FAMILY OCCASIONS AND GET-TOGETHERS, SCHOOL TRIPS, COUPLE’S DATES, STAG-DOS, HEN-DOS, WEDDINGS, TEAM-BUILDINGS, AND CORPORATE EVENTS. 

Your next adventure

Ready to step into another world?